2024
Client
Independent
Role
Lead Designer
Overview
I conceptualized an interactive site management tool that has expanded into a significant project with broad applications in the corporate realm.
Problem Statement
Fragmented systems hinder efficient site management, leading to delays and errors in critical functions such as fire escape direction visualisation, CCTV cataloguing, and access control monitoring. A unified tool with interactive site drawings is crucial for improving safety and responsiveness.
Objectives
Consolidate site management functions into one platform.
Integrate interactive site drawings for visual clarity.
Enable real-time monitoring and alerts for swift responses.
User Research
User Frustration: Users face challenges with fragmented systems, impacting site management efficiency and causing frustration.
Accessibility vs Permissions: Balancing accessibility with permissions structures proves difficult, especially regarding access to different views within the tool.
Widget Applications: Users express interest in leveraging widgets for quick data consumption within the site management tool, enhancing usability and workflow efficiency.
Designs
Learnings
Balancing Accessibility and Permissions: Users need easy access while ensuring sensitive data remains protected. Permissions should restrict access based on roles.
Exploring Widget Applications: Users seek to use widgets for quick data consumption and streamlined workflows. Customisable modules could display key metrics, alerts, and relevant information, enhancing user efficiency.
Logistics of Managing Live Data Input: Users face complexity in handling live data input, requiring robust data management capabilities. This includes validation, storage, processing, and analysis to maintain system reliability and performance amidst continuous data influx. Scalability and performance optimization are essential for system responsiveness and stability.
